Shipping policy

Shipping Policy

Thank you for supporting What HE Said Apparel Co. We are a made-to-order apparel business, which means every item is created especially for you after your order is placed.

Processing Time

Please allow 2–7 business days for order processing and production before shipment. Processing times may vary during holidays, sales, or periods of high order volume.

Shipping Time

After your order is fulfilled, shipping times typically range between:

United States Standard Shipping:
3–7 business days

Shipping estimates are not guaranteed and may vary depending on carrier delays, weather, holidays, or other circumstances outside our control.

Order Tracking

Once your order ships, you will receive tracking information via email so you can follow your package.

Incorrect Address Information

Please carefully review your shipping information before placing your order. What HE Said Apparel Co. is not responsible for delays, lost packages, or additional shipping fees due to incorrect addresses entered at checkout.

Lost, Delayed, or Damaged Packages

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include photos of the issue so we can help make it right.

If a package appears lost or significantly delayed, please contact the shipping carrier first. If you still need help, reach out to us and we’ll do our best to assist.